Eisbär Personal Training Terms & Conditions
1. General Agreement
By engaging with Eisbär Personal Training, you agree to the following terms and conditions. These terms apply to all coaching services, including In-Person, Virtual, and Hybrid Coaching options.
2. Services Provided
Scope of Services: Coaching services include personalized fitness programs, coaching, and guidance on training and nutrition as outlined in your individual agreement. Eisbär Personal Training is not responsible for medical diagnoses or treatments and does not replace professional medical advice.
Service Delivery: Services will be provided as outlined in your selected coaching package (In-Person, Virtual, or Hybrid). You agree to adhere to the prescribed schedules and policies for session cancellations and communication.
3. Payment & Billing
Payment Terms: Payment for services is due according to the agreed-upon schedule. If the service requires monthly payments, you authorize Eisbär Personal Training to charge your payment method automatically on a recurring basis.
Late Payments: A late fee of 5% will be applied to any outstanding balance. If payment is not received within 7 days of the due date, services will be suspended until payment is made.
Refunds: No refunds will be issued once services are provided, except as outlined in the Cancellation Policy. Clients are eligible for a full refund within 48 hours of purchase if no services have been accessed.
4. Cancellation & Rescheduling
Session Cancellations: Clients must notify the coach at least 24 hours in advance to cancel or reschedule a session. Cancellations made within 24 hours may incur a fee as outlined in the Cancellation Policy.
Subscription Cancellations: Clients enrolled in subscription-based coaching must provide at least 3 business days' written notice before the next billing cycle to avoid further charges. Failure to cancel will result in automatic renewal for the next cycle.
No-Show & Late Cancellation Fees: No-shows or cancellations within 2 hours of the scheduled session will incur full session charges. Late cancellations (within 2–24 hours of the session) may incur a 50% fee.
5. Liability Waiver
By participating in training, you acknowledge the inherent risks involved in physical exercise, including potential injury or death. You agree to hold harmless Eisbär Personal Training and its coaches from any liability related to injuries or damages incurred during sessions. You are encouraged to consult a healthcare provider before beginning any fitness program.
6. Confidentiality & Privacy
All personal information provided to Eisbär Personal Training will be kept confidential. We will not share your personal data with third parties unless required by law. Testimonial or case study usage may be done with anonymous details, and specific client-identifiable information will only be shared with prior written consent.
7. Client Expectations
You are responsible for maintaining communication regarding any changes to your availability, health concerns, or feedback during sessions. You are also expected to actively participate in your fitness journey and adhere to the goals set during initial assessments.
8. Termination of Agreement
Eisbär Personal Training reserves the right to terminate services at any time, with or without cause. Clients may terminate the agreement, but no refunds will be issued for unused services. All outstanding balances will be due upon termination.
9. Amendments to Terms
Eisbär Personal Training reserves the right to update or amend these Terms & Conditions at any time. Any changes will be communicated, and your continued participation in the program will signify acceptance of the updated terms.
10. Dispute Resolution
In the event of a dispute, both parties agree to attempt mediation. If mediation fails, the dispute will be resolved through binding arbitration under the laws of the State of Texas.
Contact
If you have any questions or concerns about these Terms & Conditions, please contact us using the button below.